Serving Culpeper and Northern & Central Virginia

(571) 364-9550

Frequently Asked Questions

Quick answers about our services, payment, and how to get started.

Keystone Connections is our day support program for adults and older adults with developmental disabilities. We offer Community Engagement, Community Coaching, and Group Day Support.

No. Keystone Connections is non-center-based, which means most of the day is spent out in the community, not in one building.

Community Engagement happens in a small group and focuses on getting out, trying new things, and making friends. Community Coaching is one-on-one support for someone who needs extra help to feel comfortable and build skills in the community.

To use Medicaid, the person needs to be on one of Virginia's DD Waivers (Community Living, Family and Individual Supports, or Building Independence). We also accept veterans benefits (VA), long-term care insurance, and private pay. If you are not sure, contact us and we will help you figure it out.

Yes. Most long-term care insurance plans pay the policyholder back after services are provided. We give you the monthly invoices and records you need to file your claim. Coverage depends on your policy, so we recommend calling your insurance company first to confirm what it covers.

Yes. We proudly serve veterans and accept veterans benefits through the VA. Contact us and we will help you understand your options.

That's okay. We never force outings. We start by building trust, often with short, low-pressure trips to places the person already likes, and build from there. Please tell us about any needs in the referral so we can plan the right support.

Yes. We welcome families and keep them updated, always respecting the person's own choices and privacy.

Based in Culpeper, Virginia. Serving Culpeper, Fauquier, Madison, Orange, Rappahannock, Stafford, and Louisa, plus Dumfries, Woodbridge, Warrenton, Markham, and Bealeton. Contact us to ask about additional locations.

You can fill out the form on our Make a Referral page, call us, or email us. We respond within 1 to 2 business days.

Yes. Stellaris Keystone Services is licensed by the Virginia Department of Behavioral Health and Developmental Services (DBHDS) and is SWaM certified by the Commonwealth of Virginia.

Yes. Our Provider Startup Consulting helps people prepare DBHDS, VDH, and VDSS applications, build policies, enroll in Virginia Medicaid, and get ready to open. Visit our Consulting page or contact us to schedule a strategy consultation.

Yes. Our self-paced online course, Fundamentals of Case Management in Human Services, is great for case managers, support staff, and anyone new to human services. Visit our Training and Courses page to enroll. Agencies enrolling several staff members can contact us.

Our Independent Living Program, ABA services, and Pre-ETS are still in progress. Sign up on our Coming Soon page and we will let you know as soon as each one opens.

Our "Ask Keystone" chat is an AI assistant that answers general questions. For anything personal, or to talk with a real person, please call or email us.

Please contact us by phone at (571) 364-9550 or by email at stellariskeystoneservices@gmail.com, and we will help you make your gift to the Stellaris Keystone Foundation.

Still Have a Question?

We are happy to help, with no pressure and no jargon.